Leadership & Management Training

Your key to a high performance culture is your people. Develop the skills of your workforce to engage and retain employees, and deliver on your business goals. Leadership and management training at MRA starts with 26 core competencies:

In addition to individual classes, MRA offers 4 leadership series each designed to meet the needs of specific groups.

Frontline Leadership

• Introduces the important principles of motivation, interpersonal communication, employee training and problem solving to the informal leader who does not have the responsibility to hire, fire, promote and evaluate performance. 
• This series is designed for those “go-to” people or employees with peer leadership responsibilities, who are not officially “management” employees. These employees often do the work while providing leadership to their work group.

Leading Effective Teams

• Designed to help participants develop leadership, communication, influence and decision-making skills in a team environment.
• Participants are leaders of departmental or cross-functional teams who may or may not have direct authority over team members. 

Principles of Leadership Excellence

• Designed to equip supervisors and managers with the fundamental skills to effectively manage relationships with their direct reports, peers and managers.
• For newly appointed supervisors, managers, and professionals in manufacturing, office, and other organizations such as service, distribution, sales and health care.

Creating an Engaged Workforce

• Designed to help make the transition from the skills taught in the Principles of Leadership Excellence to the more advanced skills needed to build and lead an engaged workforce.
• Experienced and effective managers and supervisors who need to refine specific skill sets, enhance their personal and organizational effectiveness, and further their leadership careers.