Sharing long-term employees’ knowledge is vital to your organization’s ongoing success. When people leave or retire, they take all that valuable information with them, unless it is shared. As employees look for better work opportunities and better work environments, employers can expect more turnover, which could be devastating when those that leave are long-tenured and not easily replaceable.
Employers can protect themselves from loss of knowledge by creating policies and procedures that simplify the transfer of information.
