Setting Expectations and Coaching for Success
Location & Dates
Principles of Leadership Excellence Plus
Clarity: A leader’s most important goal. When employees understand what’s expected of them, performance becomes a choice, and they can thrive. Diagnosing what your team member needs in the moment points them in the right direction; always giving orders yields bare-minimum results and lowers morale. Focusing on expectations and goals, this course will help you apply the art of coaching for development so your team members can self-discover what’s possible. Their ideas, rather than yours, fuel innovation and engagement.
Learning Objectives
- Apply the three steps of MRA’s Diagnostic Direction® Model to adjust your leadership style to an employee’s specific need at the correct time.
- Define the elements of a successful performance management system.
- Establish performance standards.
- Create SMART goals.
- Diagnose causes of performance problems.
- Implement the four-step coaching process.
Who Should Attend:
This course is designed for supervisors with ideally at least 1-2 years of experience. Individual contributors who have a high potential for a leadership position or those new to their roles also find this series invaluable to their growth and development.