Supervision Part I: Fundamentals of Leadership

For all program dates in 2021, please refer to the new program title Supervision Fundamentals.

There are many ways to transition from an individual contributor to a manager. New skills may be required to be successful in the new role. This compact, concise, focused training is all about applicable skills, nothing but the essentials!

Learning Objectives:

• Identify the informal leaders in your organization.
• Recognize the importance of relationships (e.g. internal customers).
• Implement techniques to provide feedback and recognition.
• List the levels of authority and use them to elevate others and yourself.
• Identify your role in the interview, orientation, and performance review process.
• Introduce change and gain employee acceptance.
• Implement delegation and work assigning techniques.
• Identify people's motivational needs.
• Examine the supervisor role in workplace change.
• Define two types of discipline and your role in the discipline process.

Who Should Attend:

Individuals who have recently been assigned direct supervisory responsibilities.