Email is wonderful and challenging for the same reasons. It is a fast way to reach a large audience, but it’s so fast, emailers can reach their audiences inappropriately at lightning speed. In this course, you will discover how email can be misunderstood and the best practices for getting your message read, interpreted correctly, and most importantly, acted upon successfully.
(MRA’s full-day Business Writing for Impact course contains all the curriculum from this course, plus many business writing tools and techniques that go beyond email—editing, proofreading, letters, texting, and other business writing best practices.)
Learning Objectives:
- Describe key components that make workplace email successful.
- Edit and organize content clearly to get results and maximize email clarity and actionability.
- Avoid sending emotional and/or inappropriate email.
Who Should Attend:
Anyone who regularly uses email for business communication.
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